Dear Valued Customer,

In our continued effort to improve Customer Satisfaction, Say Security is asking you for feedback. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we exceed your expectations. I want to thank you for giving us the opportunity to serve you.

Sincerely,

Jason Szuch
Jason Szuch


CEO, President Say Security Group LLC

iPod Touch

Fill Out Our Survey
and Be Entered to Win an
iPod Touch

This survey is open to all SAY customers. It asks a few simple questions related to customer satisfaction, and it should take no more than five minutes to complete.

Once you submit the survey, you are instantly entered into a drawing to win an iPod Touch. One winner will be selected at random from submitted questionnaires once every three months, and only SAY Security customers are eligible to enter.
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Company Name (*)
Position / Job Title (*)
E-Mail Address (*)
Phone Number (*)

1. What is your overall level of satisfaction with SAY Security products and services?
If you are dissatisfied, why?

2. How long have you been using SAY products and services?
How satisfied are you with SAY Security products and services in the following areas:
1 = Very Satisfied, 2 = Satisfied, 3 = Neutral, 4 = Dissatisfied, 5 = Very Dissatisfied
Value For Price
Quality
Usage Experience
Ability to meet needs
Design and Appearance

How satisfied are you with your relationships with SAY Security in the following areas:

1 = Very Satisfied, 2 = Satisfied, 3 = Neutral, 4 = Dissatisfied, 5 = Very Dissatisfied
Flexibility of pricing
Flexibility of terms and/or agreements
After-sale support
Purchase experience
Repeat purchase experience
Sales rep and support
Technical Support

Compared to the alternative products and services available on the market, how do you estimate SAY's products and services:

Based on your recent experience, will you continue purchasing products or services from SAY Security in future?

If no, why not?
Would you recommend SAY products or services to your friends or affiliates?

 

Did you experience any problems using SAY's products or services?

If you did, what kind of problems?

What steps could we take to improve your experience with SAY Security?
Please enter any comments or more detailed feedback here:

Thank you for your feedback. We sincerely appreciate your time and input. We will take your input into consideration while we continue to strive to provide you with superior products and services in the future.